VIRTUAL ASSISTANT PROFILE

I became a Virtual Assistant because I like combining my organizational, administrative and creative skills.

Working as a VA offers diversity, flexibility, independence and the opportunity to work with and support individuals and companies in a variety of different areas and also allows me to take the skills I have acquired to the next level.

I work from my office, Virtual offices with my own IT facilities.

To help you decide how best I can serve you, details about my previous work experiences, training and academic background are provided below.

Professional Experience:

Recent VA work has included transcribing for Medical, Legal, Movie Productions companies, Books Publishers, ect. organizations, working to extremely tight deadlines.

I worked for four and half years at Capilano Industries/Mega Handling Systems as a Receptionist/Admin Clerk, Trudon [Yellow Pages] as Receptionist/Sales Administrator Assistant.

This position offered a great deal of diversity and independence. It involved:

• Typing & Filing.
• Assisting in organizing year end functions for the company.
• Answering & Taking messages for all staff.
• Ordering and monitoring stationery for both companies.
• Making appointments for Management.
• Updating the departmental telephone extension list.

A large part of the position involved dealing with customers enquiries and providing assistance to management and staff.

I also worked as Receptionist/Sales Administrator Assistant at Trudon [Yellow Pages], it’s a Publishing company.

This was a very challenging and demanding position with duties similar to those I carried out when working at Capilano Industries & Mega Handling Systems but which also included:

• Assisting Accounts department.
• Providing managers with daily figures.
• Assisting Reps with making & cancelling their appointments.
• Printing Reps performance for the managers.
• Data capturing new contracts into the system.

I began my administrative work with Capilano Industries/Mega Handling Systems working at Reception and assisting both companies with clerical and administrative duties.

Skills, Education and Training:

IT Skills I have over twelve years of experience using Microsoft Word and Microsoft Excel.

Typing speed: 60 WPM
Audio typing speed: 60 WPM,

Areas: General, legal and medical transcription.

Contact me for more details about my services.

Academic Qualifications I attended a computer course at IT Intellect, and obtained 2 Certificates of Microsoft Word – Intermediate, and Certificate – Microsoft Excel – Intermediate. 

Durban Business College:           Certificate - Office Administration

                                                Certificate - Pastel Accounting V7

                                                Certificate - PowerPoint

I have also attended a short course at Durban Country Club: Conflict Management & Complaint Handling

I have used the skills that I acquired on those courses to provide my clients with a professional and fast service, fast typing, meeting deadlines on all my projects, and submitting on time.

I enjoy providing administrative support, troubleshooting and the diversity and flexibility that working as a Virtual Assistant brings.
 
I am self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with big projects. Reliable, tolerant, and determined. Empathic communicator and professional, able to see things from the other person's point of view. Well presented and businesslike. Responsible and accountable. Able to meet deadlines and submit work on time.

So if you would like to use one of my services, please click on one of the relevant Contact pages and submit your details: